National Diabetes Audit
Our Practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA). If you have diabetes, non-diabetic hyperglycaemia, impaired glucose tolerance or pre-diabetes, your GP practice will share information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. For more details about how your information is used, please see the NDA patient information leaflet, available from Reception. Taking part in the NDA shows that this GP practice is committed to reducing diabetes and improving care for people with diabetes. If you do not want your information to be used, please inform the receptionist, your GP or nurse. This will not affect your care.
Our New Building
Building work finally started on 22.1.18 at Netherton Health Centre. We are looking forward to moving into our new premises in April 2018. Floor plans are on display in the waiting room at Netherton.
Please be aware that if you try to order your repeat prescription more than 7 calendar days early, your request will be rejected. We are unable to personally notify everyone whose prescription is rejected. It is your responsibility to check either online or with your pharmacy that your prescription has been issued.
POD Offers All Day Service
The Prescription Ordering Direct (POD) telephone line now has more lines, more staff and is open longer hours. You told us that you were having difficulty getting through to the POD to order repeat prescriptions, we fed that back to the service and they are now open from 9am - 5pm Monday to Friday on 01384 323222 to take your medication requests.
On Friday 8th December, Practice staff dressed up in support of the Alzheimer's Society. After our Dementia Friends training, we wanted to support this charity through Elf Day. Even the snow couldn't dampen our spirits! (See the photos on our Facebook page.)
Staff recently had some excellent training to become Dementia Friends, to enable us to better understand and support people living with dementia. If you are interested in becoming a Dementia Friend, you can find out more here https://www.dementiafriends.org.uk/
Are you pleased with the care you receive at our Practice? We would be really grateful if you could take the time to leave us a review on NHS Choices! Here's how:
1. Go to www.nhs.uk
2. In the search bar at the top right, type 'Links Medical Netherton'
3. Click on our Practice name (it's top of the list)
4. Click on the yellow 'Leave Review' button on the right
New Members Needed for PPG
We are looking for new members to join our Patient Participation Group (PPG). It is made up entirely of patients from our Practice, and meets up to four times a year to discuss the workings of the Practice and how we can positively impact health in the wider community. In particular, our black and Asian communities are under-represented on the PPG and we would love this to change. You don't need to have any qualifications, just bring your enthusiasm and ideas! Contact Reception to find out more.
Move to Health Centre
Our planned move to Netherton Health Centre has been further delayed. We are all feeling a bit frustrated! But recent positive developements mean that we now hope that we will be in our new building around February 2018. It's not yet certain, but looking much more likely at last. Services at Hazel Road remain unaffected.
Flu vaccines are in stock and walk-in flu clinics are running at Netherton on Monday, Tuesday, Wednesday and Friday lunchtimes. Please note the new times: from 12.00-1.00pm at Netherton, and every day from 10.20-10.50am at the end of morning clinic at Hazel Road. If you can attend at one of these times, there is no need to book an appointment.
In the Dudley and Netherton area, practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours. Your appointment may be with another practice in the area and may not be at your registered practice.
Please note we are now open every Saturday morning from 09.00-11.00am at Netherton for routine appointments.
New Prescribing Policy in Dudley
With effect from 1st August 2017, prescriptions for self care medicines will no longer be available from the GP. For full details of which medicines are no longer available on prescription, go to http://www.dudleyccg.nhs.uk/wp-content/uploads/2017/07/Changes-to-Medicine-Prescribing-A4-1pp-Drugs-List-for-Download.pdf
Reviews for Patients with Long-Term Conditions
Do you have a long-term condition such as asthma, diabetes, heart failure, high blood pressure or COPD? You will now be called for review in your birth month. We hope this will help patients to remember when their review is due and to cut the number of appointments missed.
Did you know you can now access your local GP services at home, work or on the move — wherever you can connect to the internet? Patient Access is a 24 hour online service which allows you to book appointments or order repeat prescriptions at a time convenient to you. Go to https://patient.emisaccess.co.uk or download the Patient Access app from your app store (available for Android and iPhone). You will need a registration letter, obtainable from the practice, which contains the code you will need to create an account.
Prescription Ordering Direct (POD)
Starting on 1st February 2017, there is a new and convenient way to order your repeat prescription. The NHS Prescription Ordering Direct (POD) service is just a phonecall away. There's no need to go into your GP practice or pharmacy. You'll also speak to a trained health professional who can discuss your needs, meaning you'll only order medication when you need it - saving the NHS money to spend on other important services. From Wednesday 1st February the POD will be open from Monday to Friday between 10am and 2pm on 01384 323222. More information is available from the practice.
Are you a carer for somebody?
If you are a carer for somebody else, please let us know. You can tell the GP when you next see them, or call reception on 01384 239657. We can offer you support, and where appropriate, direct you to other services that might be of help. Our aim is to improve your health and well-being. If you are caring for somebody else, let us care for you.
How is my data used? Find out more.
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.
Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download the opt out form on the 'Care Data' page (in the menu on the right), complete it and return it to the practice.
We need to make sure that you know this is happening and the choices you have.
To find out more, click on 'Care Data' in the menu on the right.